Iberostar Waves Creta Panorama & Mare

No slippers no straws because of the hotel is eco friendly also the spa has a heated javmcuzzi but 25€/1 hour and the heated pool is not heated is just an indoor pool

Alles war perfekt, vom Service, der Austattung, Sauberkeit und die große Auswahl zu den Mahlzeiten.

This review is from people travelling as a couple aged 28 and 30. We arrived very early morning to the hotel and we were checked in by a man who went through what felt like every piece of information he had to offer. We also got slapped with 100 euro payment for room tax, now we're novices when it comes to going away and knew we would have to pay something but didn't expect 100 euro for 2 weeks. Upon arriving at the room we had a bungalow, which faced the sea. The view was lovely and they were easily accessible. The room was very clean and tidy, and the bathroom was very spacious. Very good shower, and couldn't fault this. The fridge was stocked with drinks (however this isn't ever refilled). Towels are supplied daily and beds are changed when you leave the card on the bed. One day we lost ours, went to reception they contacted house keeping and this was done with no issues. They also brought us another card for the rest of our stay. Beds are comfortable and love that you get two pillows each- also fluffy pillows I may add. Food & restaurants are good! When we checked in we were told to book the bbq a few days in advance which we did and it was delicious. However we were not told that you could only go once a week, so we foolishly went twice in the first week then were only left with the main buffet. I find it odd that you need to book for this every day, but suppose it allows for numbers for catering purposes. There is a lot on offer, some nights are better than others but there is defo something for everyone. Zorbas near the pool is very nice for lunch time and we often went here most days. However a hidden gem is Star Cafe which is near the beach. Their sandwiches are unreal and unfortunately we found this near the end of our stay. Drinks round the pool are served in small plastic cups like most places. However, on a night in the bars thankfully they're in a glass and not made ridiculously strong, so can be enjoyed. (For someone nearing 30 having drinks served in plastic cups on a night is awful, give me a nice glass please) There is entertainment around the pool but the reps aren't pushy. They're actually lovely. The night time entertainment at the theatre can't be commented on as we didn't go to any. There was often singers and bands on at the main bar, which the seating is out on the terrace and had such a nice vibe we didn't leave it. There are multiple pools around the hotel and extra lounges on the grass area. There are lounges down at the beach. They do state that around the pool if you leave the bed unattended for longer than 45 mins they remove the towels. I don't know how true this is, but I hope this is enforced as nothing worse than bed hoggers, when they don't sit at them. 45 min is more than enough time to pop off for a drink, meal or even a little afternoon siesta. The grounds of the hotel are lovely and well maintained. Very clean and lovely views. Overall we had a fab time, and defo would consider coming back. It was a

First impressions of the hotel were very good. The main building is impressive and the grounds are very well kept. Standing on a cliff overlooking the sea to the west, you are treated to some great sunsets and we were very fortunate to be given a sea-view bungalow with a superb view and lovely terrace from which to enjoy it. Good Points: 1. Evening buffet in the main restaurant, superb food every night. 2. Main bar, really good standard of drinks and cocktails. 3. Lavri’s (barbecue) restaurant. Great views and atmosphere. Loads of great Meat and fresh fish to choose from. 4. Six pools, all with different vibes as well as two beach areas with safe swimming areas. So whether you want chill-out or noise and games, you’ll be satisfied. And this hotel covers a large area, all with lovely gardens, so you can always find peace and quiet if that’s what you want. 5. The views are to die for. Much better than the 5-star sister hotel (Iberostar Creta Marine) next door. 6. The staff here are all (with very few exceptions) very friendly, courteous and helpful. 7. Despite some of the rooms being a bit dated, the standard of cleanliness is superb in all areas. Not-So-Good Points: 1. I’ve been told the rooms are all going to be refurbished and believe some already have, but our one, although it was lovely and in a great position, was a bit tired, especially the bathroom which was on its last legs, I’d say. 2. The standard of drinks (especially cocktails) in some of the bars is very low-budget. The main bar is great, but the others really do lack quality and choice. 3. The main restaurant buffet breakfast is not up to standard. Compared to the evening buffet it’s in a different world, which is a shame. The coffee machines use instant coffee, not fresh beans. So if you want fresh coffee, you have to wait until after 10.30am to get it from the third restaurant (Zorbas) which offers a late breakfast service. When I spoke to a staff member about this she was unaware you could get whole bean self-service coffee machines! If Wetherspoons can do it, I’m sure the Iberostar hotel group can! 4. As this hotel is so large, and is in a fairly isolated area, the car park really isn’t big enough. 5. Gardeners carrying out tree pruning and landscaping while we were there were quite noisy at times, using chain saws and whatnot, which I think could have been avoided. All in all, though, we really enjoyed our trip which was to celebrate our wedding anniversary. We will definitely be back. Hopefully by then, the refurb will have been completed.

We usually go to Greece at least once a year. Of all the 4 and 5 star hotels, this hotel is absolutely wonderful. The place is superb. The food is extremely good, it is fresh and they have different food every day. They have all kinds of seafood and the chefs make the food right in front of you. The staff is very kind and caring. The first hotel where the drinks are really real, they don't have water added like in other hotels. I don't usually leave reviews after vacations, but now I couldn't help but share this wonderful experience with you. We will come back here and next vacation, we are extremely satisfied. I also want to mention that they have concerts and activities for all ages. I enjoyed every moment there. 10 stars

Booked here for a week some time ago and after reading the reviews about the d&v bug I was really anxious about going, as far as we were aware no bug during our stay and thankfully we were all fine. Arrived 1.30am to a warm welcome of a glass of fizz and a rose for the girls, nice touch even when you just want to go to bed! One negative I have was our shower was really not very powerful and would suddenly go from really cold to scalding hot, only way to avoid it was to keep the shower on fairly cold, grout in the shower needs a good clean too, other than that rooms were clean, basic but comfortable, like others have said it would have been nice to have water supplied in the mini fridge. The shampoo etc provided was all very usable, lots of hangers in the wardrobes and hairdryer was pretty good too so no need to pack your own. Was a bit odd having just the one normal key for the room too on a big metal fob that we kept connected in the room then just took the little key off and out with us. I had read on some information that men had to wear long trousers for dinner, this is not the case, smart shorts are fine. Hotel has lovely well kept grounds with lots of different places to sit, we chose the grass areas near the main pool as could always get beds for the 4 of us, still hear music and were near to the pool bar, this area had really beautiful views and a lovely breeze…. Also we never smelt any sewage at all during our visit. The cove for swimming is perfect, lovely & calm, really enjoyed swimming here, sea shoes make the experience more comfortable too. Food in the main buffet was very good, lots of choice for the fussiest of eaters. We tended to have lunch either in the Star cafe by the beach, great burgers and baguettes with actually a nice glass of rose wine or we ate in zorba’s by the pool which was a nice small Greek buffet (rose wine in here was undrinkable in my opinion, but the AI white was fine). We booked the Lavris grill one night which is pretty much another meaty buffet outside, I expected it to be an actual restaurant and not get up & down all night for a change, in hindsight it was very underwhelming and we wished we’d stuck with the main buffet. Lobby bar of an evening is lovely to sit outside pre dinner with a drink and watch the sunset. Entertainment team are very enthusiastic and do a good job, all very friendly and work hard. We went on the bus from outside the hotel to Rethymno for the day, we just got our tickets on the bus and had no idea about pre booking them, this worked fine so don’t worry if you don’t pre book, worth a trip, Lovely old town area to wander round. Also got a cab to the lovely little local village Panormo once during the day then one night to eat, fabulous meal and a really great atmosphere in the evenings would recommend and a great price too. We had a lovely week so yes I would recommend a stay at this hotel, our week would have been perfect if we hadn’t been bitten alive by the mozzies, we

The hotel is very beautiful, very good food ,beautiful place. Lady Katerina from reception was very nice and helpful.Big thanks to Lady who make omletes in the morning she was very nice. All hotel workers was very nice and kind ,ladies from spa meet us everytime with smile that was so nice. Room cleaner lady made room perfect every day. The pool area and everything was perfect. I recommend that hotel, thank you Iberostar for so good vocation.

Great hotel Lots to do food excellent and I’m a veggie so fussy eating areas were very clean. Entertainment staff were great especially Lucille and Alex they involved everyone. Worth going just to meet these two. Drinks good all branded. Beautiful weather Gorgeous resort and the white party dance off between the hotel entertainment and some lads was just hilarious Highly recommend they have the most amazing sunsets just outside the bar sitting area

Came with my 2 daughters aged 10 & 14. This was our 2nd visit having been the previous October& I have to say our experience only got better. The food was amazing and the entertainment staff are really lovely. They all work so hard. Will def b back